Our commitment to you

Frama (UK) Ltd go the ‘extra mile’ in delivering an exceptional standard of service - from your first point of contact through to our after-sales care team. We stand out from the crowd due to our promise of care. We deliver outstanding technical support and nationwide field service coverage, co-ordinated from our UK based offices.

Our field technicians exceed a 98% first time fix rate in repairing customer equipment on site.

Helpline

How to Book a Service Call

Frama's maintenance options are available to help reduce any impact on your organisation in the unfortunate event of a technical issue.

Quality products backed up by quality after-sales support!

Telephone: 01992 451 125

E-mail: serviceframa.co.uk

Online: Click here to book a service call

Kundendienst

Frama CareS about your business

Every member of Frama understands the need to deliver exceptional service to our customers. Each new member of staff is inducted through the Frama CareS programme which highlights our commitment to customer service.

The initial purchase is only the beginning of the relationship; Frama delivers through the life of the product.

  • Latest technology, high quality products back by unrivalled after sales support is our promise to you:
  • Guaranteed response times
  • 98% 1st time fix
  • National coverage (UK mainland & selected postcodes in Scotland)
  • Friendly & accessible