5-star Customer Service

Our support and after sales services at a glance

When you sign a contract with Frama, whether it be for a franking machine, a letter opener, or any of our digital communication services, you benefit from the best customer service in the industry.

We take the time to listen, and respond accordingly. We don't hide behind off-shore call centres, and we have award-winning aftersales support. This is why Frama has a 5-star rating across Trustist, TrustPilot, Google and all social media review platforms.

How to guides - After Sales Documents | Frama

Instructions on installation, operation, and even tips on how to get the best out of your franking machine.

Financing - Services and Support | Frama

All Frama mailroom equipment is financed through our own in-house financing, meaning no third-party invoices.

International Product Support | Frama

FramaCareS – get support from our specialist service team.

International Product Support | Frama

Looking for help outside of the UK? Frama operates worldwide, with support available across the globe.

Download Area - Services & Support | Frama

Operating and installation guides, data sheets, forms, terms of use and more.

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