Royal Mail Announce Retirement of Non-Mailmark Franking Machines

From April 12th 2021, Royal Mail are writing to all franking machine users to announce that mail marked without a Mailmark barcode will shortly be invalid. This announcement will affect thousands of machines across the UK.

Looking to upgrade? Frama can upgrade your machine to the latest Mailmark technology from just £13.30 per month. Click here for details.

Shortly, Royal Mail will only accept franked mail from customers who use a Mailmark franking machine.

The reason for this change is to allow all Royal Mail products to utilise barcode technology - this is a more efficient and accurate way of processing mail. This change will affect thousands of machines currently in use.

Does this mean my machine will stop working?

If your machine prints a round indicia (see the image to the right), then you will need to upgrade your franking machine.
If your machine prints a barcode, then your machine is already printing a Mailmark indicia.

I'm not sure what my machine prints...

No problem - give our service desk a call on 01992 45 11 25, or fill out the form on this page and we'll talk you through the process.

Why is this happening now?

The decision to retire non-Mailmark machines was made by Royal Mail in order to utilise the barcode technology that all Royal Mail products will use in the future. Royal Mail want to ensure the future of franked mail, and that you can continue to save money on postage.

What does this mean for Frama?

The decision to retire non-Mailmark machines was a Royal Mail decision, and not specific to Frama. It covers all franking machines that produce the 'round' indicia.

If I need to upgrade, what do I need to do?

At Frama, we know that this can seem like an extra problem at a time when you have enough on your plate. This is why we are offering upgrades right now from just £13.30 per month. Click here for more details.

Frama can upgrade your machine quickly and easily, and even save you money compared to what you were paying previously - a Frama machine is online, and connects via LAN instead of a phone line and can save up to £180 a year on phone costs alone.

For more information, complete the form on this page and one of our specialists will talk you through the simple process.

My machine prints a Mailmark indicia - why has Royal Mail sent me a letter?

Royal Mail has written to every customer that has a licence for a franking machine. Some customers are listed on this database has holding both a Mailmark and a non-Mailmark machine. If you are unsure, call us now and we can guide you through what needs to happen next.

Even if you can continue to use your machine, now may well be the right time to upgrade to a package that includes not just a franking machine but all your outgoing communications. Get in touch to see how Frama can help you achieve your business goals.





Speak to our team today.

Tel. 01992 451 125

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